Software & IT
The UKHCA Consultants and Suppliers Supplement is our annual listing of consultants and suppliers who provide goods and services to the home care market. The supplement, which is available in print or on this website, is provided as a service to UKHCA members.
UKHCA can accept no liability for advice, services or products offered or provided by third parties. Inclusion in this listing does not necessarily imply endorsement by the Association.
 AKM
Contact: Tammy Driver
80a Broad Street
Ely
Cambs
CB7 4BE
Tel: 08454 590076 Fax: 08450 049421
E-Mail: enquiries@careflex.net
Website: www.careflex.net
The complete management control system for independent care agencies. It helps you comply with Care Standards and links directly to Sage Accounts and payroll. It has been designed by care agencies for care agencies. It is customisable and can be adapted to suit each agency and their individual needs. Its design is simple yet effective and allows the user to navigate with ease to crucial information within the system. CareFlex has many great features that help you manage your business more efficiently. Features that ensure you have all the relevant information at your finger tips at a click of a button.
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 CACI Ltd
Contact: Ross Gray
102 The Green
Twickenham
Middlesex
TW2 5AG
Tel: 020 8893 9039 Fax: 020 8893 9019
E-Mail: careprovider@caci.co.uk
Website: www.caci.co.uk/careprovider
CACI provide fully integrated, highly scalable care management solutions. The software optimises contractual commitments with the operational and financial needs of the business. Management information and effective control of the business are delivered through a full integration of frontline scheduling functions with back office contract, finance, billing and payroll systems. The software has been further enhanced by the development of a mobile working solution called inTOUCH, for frontline home carers. As well as meeting requirements for lone worker safety and electronic call monitoring, inTOUCH is a dynamic rostering tool providing a 'real-time' link between carers and back-office co-ordinators.
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 Cerrus Limited
Contact: Leonard Hackenbroch
The Coliseum
Riverside Way
Camberley
Surrey
GU15 3YL
Tel: 01276 605620 Fax: 01276 605621
E-Mail: lhackenbroch@cerrus.com
Website: www.cerrus.com
Cerrus has been providing software systems since 1991 to some of the largest public, private and not-for-profit organisations in the industry. The Saturn system offers a highly effective operational system that helps reduce the administrative and scheduling burdens for community and home-based care and support operations. Saturn is an easy to use, modular and fully integrated system that can interface with leading electronic monitoring systems and it provides all the necessary care, support, personnel and financial management reports. Saturn manages all the key business process areas around referrals, assessments, service care and support plans, staffing schedules, absence monitoring, payroll and invoicing.
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 CM2000 Ltd
Contact: Mario Jayawardena
Four Oaks House
160 Lichfield Road
Sutton Coldfield
West Midlands
B74 2TZ
Tel: 0121 308 3010 Fax: 0121 308 3030
E-Mail: maio.jay@cm2000.co.uk
Website: www.cm2000.co.uk
CM2000’s award winning, web enabled electronic monitoring service, CallConfirmLive! provides accurate, real time care visit data, 24 hours a day, 365 days a year allowing customers to analyse and report on a comprehensive range of information about the care provided exactly as it happens. CallConfirmLive! Features: fully integrated scheduling; comprehensive management reporting; invoice generation and approval; Text Messaging/Voicemail for keeping in touch with care workers and real-time Alerts for missed/late visits. CallConfirmLive! is backed by a dedicated customer service team who will ensure monitoring will deliver a cost effective and quality assured service.
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 Coldharbour Systems Ltd
Contact: Mike Moreton
The Courtyard
Wraxall Hill
Wraxall
Bristol
BS48 1NA
Tel: 01275 850500 Fax: 01275 850501
E-Mail: info@coldharbour-systems.co.uk
Website: www.coldharbour-systems.co.uk
Coldharbour is the largest and leading supplier of community care management systems to the public, private and not-for-profit sectors and has 4,500+ users nationwide. We are proud to offer a quality assured service which is truly scalable, from single users to 500+ user installations. Supplying solutions to the care industry since 1987, we have over 70 personnel, weighted towards support services, and provide a safe pair of hands for all business sizes. Our Strategic User Focus Groups, including many leading sector organisations, meet regularly to ensure that our software/services remain leading edge and provide tangible business and service benefits.
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 eziTracker homecare monitoring
Contact: Darren Evans
Panztel UK Ltd
Brecon Court
Llantarnam Park
Cwmbran
Gwent
NP44 3AB
Tel: 08456 996965 Fax: 08708 681152
E-Mail: ezitrackerhm@panztel.com
Website: www.ezitrackerhomecare.com
eziTracker hm is the market leading homecare monitoring solution that uses clients phones to monitor care visits. The service can be implemented quickly and easily and will seamlessly integrate with leading care management and rostering systems. Used and approved by local authorities and private providers across the UK, eziTracker hm allows managers to view in real time when carers have commenced and completed a care visit. Features include; a comprehensive reporting suite, alerts and voicemails, plus 100% answered calls and a 24hr customer support team.
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 HET Software Ltd
Contact: Paul Patarou
Rook Tree Barn
Withersfield Road
Great Wratting
Haverhill
Suffolk
CB9 7HD
Tel: 01440 782200 Fax: 01440 783199
E-Mail: sales@hetsoftware.co.uk
Website: www.hetsoftware.co.uk
Established in 1993 HET delivers innovative user-focused software solutions for homecare providers. Our specialist software is designed to improve business processes in the homecare industry. Used by over 500 customers across three continents we are a trusted partner to independent homecare providers, local authorities and not-for-profit organisations. Our proven ‘best of breed’ software, CareManager3, enables the management of rostering and electronic call monitoring. It simplifies the allocation of staff, automates payroll and invoice preparation and is CQC compliant. CareManagerMobile, is revolutionary technology providing a unique mobile solution for care staff. CareManagerMobile supports Personalisation and Self Directed Budgets.
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 StaffPlan Ltd
Contact: Sales Team
4b Hillgate Place
18 - 20 Balham Hill
London
SW12 9ER
Tel: 020 8772 8773 Fax: 020 8675 9833
E-Mail: info@staffplan.co.uk
Website: www.staffplan.co.uk
StaffPlan is a leading supplier of rostering, administration and point of care systems to the homecare industry. Our clients include 30+ councils/PCTs, national providers and hundreds of independents. With an unrivalled reputation for innovation we are pioneering solutions aimed squarely at the personalisation agenda. StaffPlan Roster features powerful roster optimisation tools proven to deliver significant savings and an intuitive graphical wallchart interface. Statutory reports are standard, including AQAA, NMDS, HH1 and H1. StaffPlan Connect delivers live rosters to care workers’ mobile phones and captures visit data. Landline-based monitoring is also available. StaffPlan is an Advanced Computer Software Plc group company.
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 Tagtronics Ltd
Contact: Steve Lander
5 Anchor Court
Commercial Road
Darwen
Lancashire
BB3 0DB
Tel: 01254 819200 Fax: 01254 873238
E-Mail: howcanwehelp@tagtronics.co.uk
Website: www.tagtronics.co.uk
Tagtronics Homecare has been developed since 1998 and continues to help care providers in the running of all aspects of their business. Our user friendly system assists with rosters, all client/carer information, carer training, Care Quality Commission AQAA, NMDS and HH1 reports. This information can then be used to seamlessly produce invoice, payroll, rotas and mileage. Our electronic monitoring solution provides the necessary information required by social services as well as real time alerts for the provision of Health and Safety for your clients and carers.
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 Terian Computer Services
Contact: David Holstein
Albion Street
Pendlebury Industrial Estate
Pendlebury
Greater Manchester
M27 4FG
Tel: 0161 793 9812 Fax: 0161 727 8688
E-Mail: info@terian.co.uk
Website: www.terian.co.uk
Terian Computer Services have been developing software since 1982 and currently have systems in use by over 20 fire brigades, police forces and approximately 500 care agency coordinators. Terian CareSolve is an efficient and very easy to use, operational management system for use by large and small organisations that provide homecare. The program can run on just one PC or laptop, or in a variety of server-based network configurations. It's easy to get going with CareSolve as we offer a free demonstration, a fully working 30-day trial and a monthly pay-as-you-go licensing scheme.
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 The ICT Bureau
Contact: Sales Team
15 Waterloo Place
Leamington Spa
Warwickshire
CV32 5LA
Tel: 08701 216741 Fax: 01536 414827
E-Mail: sales@ictbureau.co.uk
Website: www.ictbureau.co.uk
The ICT Bureau has developed one of the most complete software solutions available to the Care Agency market. Agency Manager 4 is suitable for domiciliary and nursing agencies, and those that do both. Scheduling, rostering, payroll, invoicing, credit control and more, means vastly reduced processing time and costs. Advanced features eg. e-pay, e-invoicing, automatic mileage calculation, electronic care plans, advanced reporting and more. Complete with EVR\Call Monitoring Solutions. Built modularly, ideal and accessible to small and large operations alike. Competitive and creative pricing structure meaning Agency Manager 4 is available for as little as £55 per month.
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 Ulysses Database Management Systems Ltd
Contact: Graeme Smith
45 Monument Business Park
Warpsgrove Lane
Chalgrove
Oxon
OX44 7RW
Tel: 01865 922222 Fax: 01865 890068
E-Mail: sales@rostering-systems.co.uk
Website: www.rostering-systems.co.uk
Ulysses is a well-established supplier of rostering and IT systems for the care management and nursing agency markets. Our main system, Newcare, is comprehensive, easy to use and reduces your workload by being simple and automatic. Newcare handles training, allocation, invoicing, payroll, and easy reporting, including AQAA statistics. It also supports the latest technologies such as PDAs, mobiles, and electronic time monitoring systems, eg CM2000, eziTracker and Burrall Infocare and includes links to popular accounting and payroll systems like Sage and PayeMaster. Newcare can handle personalised budgets and outcome-based care with ease.
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Registered Office: Group House, 52 Sutton Court Road, Sutton, Surrey SM1 4SL
Tel: 020 8288 5291 Fax: 020 8288 5290 Email: enquiries@ukhca.co.uk
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