Impact Statement April 2008 - March 2009
The Associations Annual Report has been replaced by UKHCA Impact Statement. This document not only reviews the Associations activities but the impact this has had on issues that affect members and key stakeholders. [ID 283] Download Impact Statement April 2008 - March 2009
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 20th Anniversary Brochure
UKHCA celebrates 20 years of the Association’s work in the homecare sector with a new brochure, which includes articles by the Association’s Chair and President. A time-line of significant achievements for the sector runs from the initial meeting of a small group of social care leaders in 1986, to the Association’s first conference of 75 founder members in 1989 right through to over 1,850 members today. We also include our 10th anniversary presentations which describe the history of the Association in more detail. [ID 276] Download 20th Anniversary Brochure
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 England Conference 2009 Presentations
Following UKHCA's 2009 England Conference we are please to make the speakers' presentations available. [ID 266] Available downloadable versions:
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 Northern Ireland Conference 2009 Presentations
Following UKHCA's 2009 Northern Ireland Conference we are please to make the speakers' presentations available. [ID 264] Available downloadable versions:
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 Scotland Conference 2009 Presentations
Following UKHCA's 2009 Scotland Conference we are please to make the speakers' presentations available. Please note we are currently still awaiting permission to add Alan Baird and Jan Warner's presentations available. [ID 262] Available downloadable versions:
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 Wales Conference 2009 Presentations
Following UKHCA's 2009 Scotland Conference we are please to make the speakers' presentations available. [ID 263] Available downloadable versions:
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 Providing Quality Homecare - UKHCA Resources for Members
This document is available to UKHCA members only. Information on how to join UKHCA.
Media attention regularly focuses on the quality of care provided by homecare organisations, which reminds homecare providers that there is no room for complacency in the sector. Even though the examples shown in the media are often isolated examples of poor standards in what is overall an improving sector, all providers will want to check regularly that they are delivering high quality care and that their systems are sound.
To help our members, we have produced this reminder of UKHCA resources available to members when they are checking service quality. [ID 252] Download Providing Quality Homecare - UKHCA Resources for Members
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 Put to the test - UKHCA's Disclosure Service in the spotlight
The January 2009 edition of Homecarer featured a question and answer session with Julie Sharp, Manager of UKHCA's Disclosure Service, on how members can benefit from using our disclosure service. Established in 2002, the service processes over 15,000 disclosures a year and is one of the largest umbrella bodies in the UK. If you would like to find out more, call 020 8288 1572 or read this article. [ID 245] Download Put to the test - UKHCA's Disclosure Service in the spotlight
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 UKHCA and IHCP highlight financial challenge in Northern Ireland
UKHCA, together with IHCP, has written to each of the Health and Social Care Trusts in Northern Ireland to highlight the extreme financial pressures faced by homecare providers, caused by a failure of the Trusts to recognise the increasing cost pressures in the sector. Our letter asks the Chief Executives of the five Trusts to outlining the detail of their plans to address this situation as a matter of urgency. [ID 235] Download UKHCA and IHCP highlight financial challenge in Northern Ireland
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Northern Ireland Conference 2008 Presentations
This document is available to UKHCA members only. Information on how to join UKHCA.
Supporting the domiciliary care sector, training as a core component of quality and regulation in Northern Ireland were three of the topics addressed by speakers at this year's UKHCA Northern Ireland Conference held in Belfast on 18th November. [ID 234] Available downloadable versions:
- Complaints Systems, Policies and Procedures - Jennifer Roberts, Independent Consultant
- Older People and Domiciliary Care Report - Sean McKay, Director, Northern Ireland Audit Office
- Quality Assurance Systems - Bill McClimont, UKHCA Vice Chair
- Regulation in Northern Ireland: one year on - Dr Helen Mulligan, Pharmacy Inspector, and Heather Sleator, Regulation & Quality Improvement Authority
- Supporting the Domiciliary Care Sector - Sean Donaghy, Chair of the HSC Social Care Forum, Department of Health and Social Security
- Training as a Core Component of Quality - Brendan Johnston, Chief Executive, Northern Ireland Social Care Council
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Winter Convention 2008 Presentations
This document is available to UKHCA members only. Information on how to join UKHCA.
Planning for pandemic flu and the use of private equity schemes in homecare were two of the topics of addressed by speakers at this year's UKHCA Winter Convention held in Reading on 4th November. [ID 233] Available downloadable versions:
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 Annual Report 2007-2008
UKHCA formally launches its annual report for April 2007- March 2008 at the AGM on 4th November 2008 in Reading. This is the first time that the report has been designed to be coterminous with the financial year and reports on a period where the prime focus has been to continue to raise the Association’s profile and that of homecare services. The report documents the increasing level of media activity in which we have been involved and the increased involvement of policy staff and Board members in the consultations on policy developments in all four administrations.
In addition the report identifies the wide range of training materials and projects which have been undertaken for the benefit of members and our available publications and web based resources.
In commenting on the report UKHCA Chair Mike Padgham confirms that the environment remains a very challenging one for providers- with both a transformation agenda and tightening funding environment to reckon with but looks forward to the potential for change which the rise in social care up the political agenda offers. [ID 216] Download Annual Report 2007-2008
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 Campaigning for homecare providers
Details of UKHCA's campaigning activities to help raise the profile of homecare and help providers make the most of our resources to obtain a fair price for care. [ID 201] Download Campaigning for homecare providers
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 Homecare regulation workshop for owners and managers in Northern Ireland
This document is available to UKHCA members only. Information on how to join UKHCA.
With homecare providers in Northern Ireland becoming regulated for the first time in 2008, the following presentation covers some of the key issues to consider in preparing for inspections by the Regulation and Quality Improvement Authority and an outline of how the Standards and Regulations for domiciliary care services interrelate. [ID 199] Download Homecare regulation workshop for owners and managers in Northern Ireland
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 Homecare Update Issue 6
The sixth of our new periodical, Homecare Update, should arrive with providers from Thursday 28th February 2008. This issue shows how our extensive workshop programme has responded to the current issues in the homecare sector and gives details of our major publications, including our new array of "Train the Trainer" packs.
Homecare Update is sent to every domiciliary care provider and local authority in the UK. If you haven't received your copy by Wednesday 5th March 2008, please call on 020 8288 5291 during office hours. [ID 180] Download Homecare Update Issue 6
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 Membership Application Form
The membership application form. For new members only. [ID 34] Available downloadable versions:
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 Publications Catalogue and Order Form
Our updated Publications Catalogue and Order Form include details of our main publications, including our "Train the Trainer" resources, adult protection toolkit and our Local Action Pack. UKHCA members receive substantial discounts on our publications. The products in this publication can also be purchased online. [ID 32] Download Publications Catalogue and Order Form
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 UKHCA Membership Renewal Form
UKHCA members should use this form to renew their membership. If you applying to join for the first time see our How to Join page. For a list of fees see our types of membership page. [ID 175] Available downloadable versions:
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 Quality Assurance Guide
This document is available to UKHCA members only. Information on how to join UKHCA.
This document explains why a quality assurance system is important. It provides you with some ideas of how to develop a quality assurance system of your own, what documents to look at, how to set your own quality assurance standards and how to measure these in a non-threatening way. It also explains how to report the results of your audits to suit your audience and what to do when results need improvement. [ID 168] Download Quality Assurance Guide
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Northern Ireland Conference 2007 Presentations
This document is available to UKHCA members only. Information on how to join UKHCA.
UKHCA held its Northern Ireland conference at the Slieve Donard Hotel, Newcastle, County Down on 20th November 2007. Delegates were delighted with the presentations given and the opportunity to discuss quality issues during the afternoon session.
The presentations are available to view: [ID 167] Available downloadable versions:
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 Homecare and the Mental Capacity Act 2005
This document is available to UKHCA members only. Information on how to join UKHCA.
The Mental Capacity Act 2005 comes into force fully on 1 October 2007 in England and Wales and introduces new rights for people who may have problems making decisions (“mental capacity”) as well as responsibilities for people who look after someone who may have mental capacity issues. This guidance, developed by UKHCA and our recommended solicitors Anthony Collins LLP, is designed to complement the government guidance and other official materials which have been issued on the Mental Capacity Act 2005, as well as providing an overview of the Act and the new systems and organisations that are being set up to support it. It makes some practical suggestions on how to adopt mental capacity assessments into homecare practice. [ID 155] Download Homecare and the Mental Capacity Act 2005
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 Holiday Pay Action Pack
This document is available to UKHCA members only. Information on how to join UKHCA.
From 1st October 2007, employers will be expected to meet the increased costs of an increase in annual leave entitlement, which changes from 20 to 24 days for staff working a five-day week. UKHCA recently wrote to Directors of Social Services on our members’ behalf to highlight the increased costs for homecare agencies, which is in addition to the inflationary costs occurring this year. Our Holiday Pay Action Pack provides UKHCA members with resources to use with their commissioners, including guidance from our recommended legal advisors, Anthony Collins Solicitors LLP. We expect the pack to be essential reading. [ID 154] Download Holiday Pay Action Pack
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 Homecare Update - August 2007
Homecare Update is our publication that showcases UKHCA’s work to non-member organisations and informs members about our new services and events.
The August issue contains news of:
- The increased cost of holiday pay and our letter to local authorities;
- A free-post survey asking providers about the annual price increases awarded by their local authorities;
- Launch of UKHCA’s new medication policy template – an innovative, interactive software application, written specifically for homecare providers; and
- Details of train-the-trainer and conference events.
We’ve also included a two-page membership application form. If you would like additional printed copies of Homecare Update to help us tell non-members about the benefits of Association membership, do call 020 8288 5291. [ID 150] Download Homecare Update - August 2007
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 The UKHCA Code of Practice (Coming into effect 1st May 2007)
The updated Code of Practice comes into effect on 1st May 2007. All social care providers joining UKHCA agree to comply with the Code as part of their conditions of membership. The Code is used when considering any complaint about a UKHCA brought to our attention by a member of the public. [ID 128]
You can also purchase The UKHCA Code of Practice (Coming into effect 1st May 2007) from our online store. Available downloadable versions:
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 Get the most from your UKHCA Membership
A list of membership services and contact details. [ID 125] Download Get the most from your UKHCA Membership
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 Homecare Update - January 2007
Homecare providers face a number of challenges in 2007: The need to receive a fair price for their services; the need to train staff to administer medication safely and the possibility of Pandemic Influenza in the next 12 months.
In the second update on our activities, some of our Board Members highlight three new services, as well as explaining our work to raise the profile of homecare with government and our work on star-ratings for homecare agencies. [ID 113] Download Homecare Update - January 2007
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 Choosing Care In Your Home
Choosing Care In Your Home is UKHCA’s leaflet for service users considering purchasing homecare services. We send a copy of this to everyone who calls UKHCA looking for a suitable care provider and UKHCA members can also send this leaflet to prospective service users. The leaflet has been completely rewritten for December 2006 and is presented in an accessible format to help people who may have some degree of visual impairment. The leaflet can be downloaded without charge and is also available professionally printed in three colours using a UKHCA order form. [ID 108]
You can also purchase Choosing Care In Your Home from our online store. Available downloadable versions:
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 Consultants and Suppliers Supplement
The current printed edition of UKHCA's Consultants and Suppliers Supplement listing organisations providing services to members. [ID 106] Download Consultants and Suppliers Supplement
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 Castlebank Insurance Brokers' Brochure
The latest version of Castlebank's brochure with catering your organisations insurance needs [ID 96] Download Castlebank Insurance Brokers' Brochure
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 UKHCA Conferences and Event Calendar
A table of upcoming conferences and events in your area - subject to amendment [ID 66] Download UKHCA Conferences and Event Calendar
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 Use of UKHCA Logotype (Logo) on Printed and Electronic Media
This document is available to UKHCA members only. Information on how to join UKHCA.
A document detail how to use and how to obtain UKHCA logos for use in either electronic or printed media. [ID 47] Download Use of UKHCA Logotype (Logo) on Printed and Electronic Media
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 Home Care Workers' Hand Book Order Form
The form required for ordering The Homecarer's Hand Book [ID 31] Download Home Care Workers' Hand Book Order Form
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