UKHCA QUALITY  HOME CARE

Frequently Asked Training Questions

Filtered to the entire UK.

For information on completing Skill for Care forms please see our Skills for Care Form FAQ.


What is Skills for Care?

The social care workforce strategy body Topss England became Skills for Care from 1 April 2005. Led by employer networks and other care interests, it is now specifically concerned with adult social care. Their aim is to support employers in improving standards of care provision through training and workforce development.

There are now a series of Skills for Care regional committees to help implement the national training strategy locally. Contact Skills for Care on 0113 245 1716 for further details.

For information on completing Skill for Care forms please see our Skills for Care Form FAQ.

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What are the Skills for Care (formerly Topss England) Induction Standards?

Under Standard 19 of the National Minimum Standards social care providers are required to provide new staff with an induction programme. The Skills for Care induction standards aim to provide a consistent minimum description of what social care workers need to understand within the first six weeks of their employment.

Induction is the best way for managers to evaluate whether their new worker can contribute to the quality of home care that the organisation provides.

Skills for Care have produced a work book for new care staff and a guide for managers, telephone 0113 245 1716 to obtain a copy.

For information on completing Skill for Care forms please see our Skills for Care Form FAQ.

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Some of my care staff have difficulty in reading and writing, how can they complete their induction training?

The induction standards have been linked to the basic skills units by the Basic Skills Agency. This enables workers who have difficulty in reading and writing to be provided with training programmes that combine vocational and basic skills.

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How can I find out about UKHCA's ESF projects?

With the launch of the UKHCA’s new website it is now possible for members to be fully updated on the progress of the ESF projects in England.

A dedicated page on the website will have regular quarterly updates containing the following:

  • Training resources and contacts
  • The latest Training newsletter
  • Basic training information
  • Workshop/Cluster Group dates
  • Evaluations
  • Tips and ideas
  • Mid Term Evaluation Report
  • Final Evaluation Report

Links to these projects are available on the Training Projects page.

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What are the training requirements for social care staff in England?

The National Minimum Standards include requirements concerning the competence of the social care workforce. Qualifications that are matched to job roles should be based on National Vocational Qualifications. These are compiled from the National Occupational Standards and are assessed in the workplace so that they can provide evidence of competence. Care staff only need learn the skills, knowledge or values that do not yet have. Learning can be varied to whatever type suits including work based learning and e-learning. NVQ level 2 in Health and Social Care is suitable for home care workers, level 3 applicable for supervisory or more senior workers and NVQ level 4 in Management or the Registered Managers Award for managers.

More indepth response to "What are the training requirements for social care staff in England?"

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How do I obtain an NVQ qualification in England?

Social care staff wishing to obtain a qualification have to register with an NVQ assessment centre. This could be a local college or an independent centre, such as the UKHCA Training and Assessment Centre. Also, there are training providers who are able to offer a complete package of workbooks, support and assessment. Ensure that the price quoted includes assessment, verification and certification. Some are listed in the UKHCA Consultants and Suppliers Suppliement.

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What is the Social Care Induction Framework in Wales?

The Care Council for Wales has issued a Social Care Induction Framework that provides recommendations for the way that the induction process should be carried out. The Framework is not intended to replace any induction procedures that employers have in place. It is designed to specify outcomes for induction and can compliment existing induction programmes.

Copies of the “The Managers Guide to Using Framework” can be obtained from the Care Council’s Website www.ccwales.org.uk.

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When should the induction process commence in Wales?

The Social Care Induction Framework is designed to commence on the first day of a care worker's employment and will be assed by the end of the twelfth week of the employee's engagement.

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Do experienced care workers need to go through the induction process too?

Even experienced/qualified workers must be given a full induction on the new employer's organisational policies and procedures. These workers who are new to home care must also be inducted into the relevant issues such as access to private homes and health and safety issues, as these are substantially different from working in an institutional setting.

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What are the training requirements for care workers in Wales?

Under the Care Council’s Qualifications Framework the requirement to train workers is mandatory and applies to all workers providing or managing care.

At present NVQ level 2 in Health and Social Care is considered the minimum qualification for all care workers. Level 3 is considered appropriate for senior care workers. An NVQ level 4 in Management evidenced in a care setting will meet the Regulations for managers.

More indepth response to "What are the training requirements for care workers in Wales?"

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What are the timescales for care workers to achieve their qualifications in Wales?

The targets listed in the Qualifications Framework are that 50% of all care workers hold a qualification by 1 st July 2005.

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What are the qualification timescales for managers in Wales?

All managers employed before 1st April 2004 must hold the qualification listed in the Qualifications Framework by 1 st July 2009. Managers first employed after 31 st March 2004 must hold such a qualification within three years after the commencement of their employment.

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Where can I obtain a copy of the Qualifications Framework in Wales?

The framework can be obtained from the Care Council for Wales, telephone no. 029 2022 6257.

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How can I find out about funding for training in Wales?

The Regional Social Care Partnerships set up by the Care Council for Wales are tasked with identify funding available for training. Please contact your local representative to find out more. Details of your local partnership can be found below:

South East

Penny Copner
Tel: 01873 735450
Email: pennycopner@monmouthshire.gov.uk

Areas: Blaenau Gwent, Methyr, Torfaen, Monmouthshire, Newport, Caerphilly, Rhondda-cynon-Taff, Cardiff , Bridgend, Vale of Glamorgan

South West

Julie Alford
Tel: 07866 581761
Email: j.alford@npt.gov.uk

Areas: Neat, Swansea, Port Talbot, Carmarthenshire, Pembrokeshire

Mid Wales

Jane Guest
Tel: 01545 574008
Email: jane@ceredigion.gov.uk

Areas: Ceredigion, Powys, Merionydd

North Wales

Glenys Hughes-Davis
Tel: 07810 155750
Email: info@nwrcp.org.uk

Areas: Gwynedd, Flintshire, Denbighshire, Wrexham

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What are the training requirements for social care staff in Scotland?

Under Standard 4 of the National Care Standards care workers are expected to be trained and competent to fulfil their role. Domiciliary care staff will be registered with the Scottish Social Services Council and after registration, qualifications will be set up after a consultation process. This process is not expected to happen until at least 2007. Therefore mandatory training of new care staff is not yet part of the regulatory framework.

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Where can I find information about Scottish qualifications?

Care Scotland is the Scottish Qualification Authority’s one stop shop for advice on qualifications in Scotland related to a carer in the care sector; these include Scottish Vocational Qualification (SVQ) and Scottish Progression Awards (SPA). Information on Care for Scotland can be found at www.sssc.uk.com and Scottish Qualification Authority at www.sqa.org.uk.

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What training is necessary for new care staff in Scotland?

Under Standard 4 of the National Care Standards the care provided must be by a competent and skilled workforce. Care staff should be trained in the administration of medicine, managing risk and health and safety. They must also be aware of the policies and procedures of your organisation.

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Do new care staff need to commence an SVQ?

Mandatory training for care staff is not yet in place, however, it is envisaged that all new care staff commence with the SVQ Health and Social Care Level 2. If, however, a worker feels too daunted by this, then a Scottish Progression Award (SPA) can be used as a steeping stone to a full Scottish Vocational Qualification (SVQ).

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How many units make up an SVQ Health and Social Care Level 2?

The Health and Social Care Level 2 requires the candidate to complete six units, two Core units and two Optional units and two remaining units to be taken from either the Core or the Optional sections.

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Is induction for new care workers compulsory in Scotland?

The Scottish Social Services Council does not yet have induction as a compulsory part of its training framework, although the process is encouraged as it is invaluable in informing new care staff of what is expected of them in their work.

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When will there be Training Regulation in Northern Ireland?

UKHCA responded to the Domiciliary Care Agencies Regulation and Inspection Standards in December 2004, and looks forward to a fair, effective and timely implementation of domiciliary care regulation in Northern Ireland.

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