United Kingdom Homecare Association
The professional association for homecare providers

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United Kingdom Homecare Association (UKHCA) is the national professional association and representative association for organisations who provide care, including nursing care, to people in their own homes.

In June 2011, we launched our Strategy Statement “Raising the Standard for Care” that defines our strategy for 2011 to 2016. This is a high level summary of UKHCA’s strategy, setting out our outline plans for the next five years, in the context of our new long-term Vision.

The Strategy Statement defines:

Our Vision

Our vision is of a United Kingdom where a choice of high quality, sustainable home-based care is available to everyone who would benefit.

Our Mission

As a member-led professional association, our mission is to promote high quality, sustainable care services so that people can continue to live at home and in their local community.

The Values we will adopt as we deliver our strategy


We will be efficient and effective in our work; accountable, honest and driven by quality.


We are focused on our mission; wholehearted in our approach and will see things through.


Our advice and campaigning will be fact-based and we will be authoritative on homecare and related issues.


We will be considerate, responsive, patient and respectful in our dealings with others and will listen intelligently.


We will anticipate and research issues and, as leaders in the field, will be positive and constructive in our approach.

Promoting Quality in Homecare

UKHCA produces information on good practice and acts as a focal point for innovation and quality within the care industry. It fosters the exchange of information and ideas between members; monitors developments in the UK and internationally which may be of interest to members and forms links with other organisations and individuals having similar or sympathetic objectives where co-operation will benefit members and recipients of home care.

Working to our Code of Practice

UKHCA members comply with our Code of Practice which contains guidelines to ensure that, when supplying home care:

  • The highest standards of care are provided
  • The rights and welfare of clients are paramount; and
  • The rights and welfare of care workers are protected.

History and Background

UKHCA was formed in 1989 to represent the views of independent sector providers of domiciliary care.  It was set up to respond to the many issues arising from the changes in health and social care legislation, which were shaping the future of the sector.  

UKHCA has grown and offers more benefits to its members and a high profile representative role.  The Association takes an active role in liaison with local and central government on all domiciliary care and related issues. It represents its member organisations in the rapidly changing social care sector through contact with:

  • National Government and the devolved administrations
  • Local Government
  • Statutory Regulators
  • Social care commissioners
  • Voluntary and campaigning organisations
  • The media
  • The general public

The devolved agenda has become increasingly important with the introduction of care regulation in England, Scotland, Wales and Northern Ireland. Wherever they are, our members receive the professional support of UKHCA.

UKHCA members providing domiciliary care represent a wide cross section of providers – from small businesses to large organisations encompassing the statutory sector, private, not-for-profit, voluntary and charitable concerns. Our members are based all around the UK, from city centres to rural locations.

Front cover of strategy statement A landmark in the development of UKHCA was the launch in July 2011of “Raising the Standard for Care”, a Strategy Statement defining our strategy for 2011 to 2016, adopted by the UKHCA Board, led by Chair Mike Padgham.

This five-year strategy is designed to deliver support to the Association’s members to enable them to adapt successfully to the challenges of the next two decades, so that people can continue to receive high quality, sustainable services of choice in their home and community.

“It is with great pleasure that I launch our strategy setting out how we propose to realise our long term vision of a United Kingdom where a choice of sustainable community-based care is available to all. With the Association’ s leadership and support, our members will be better supported to provide the excellent care services their service users need and rely on.”

Mike Padgham
United Kingdom Homecare Association Limited

“The UKHCA strategy is a hugely important milestone in the life of the Association. It’s designed to raise the profile of homecare and help members address the many challenges of our working environment. We know that homecare providers do an excellent job - our aim is to get that message out to the public.”

Bridget Warr CBE
Chief Executive
United Kingdom Homecare Association Limited

“Many congratulations to all the team on completing your strategy! I can imagine the amount of work - and thought - that went into producing it. From a member’s perspective, the strategy looks excellent - clear and simple.”

Peter King
Managing Director
Kemble Care LLP
UKHCA member since 1994

“Raising the Standard for Care”, a Strategy Statement  defining our strategy for 2011 to 2016

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