UKHCA

United Kingdom Homecare Association
Raising the standard for homecare for over 25 years

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Useful Links

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Business development

BIS – Department for Business Innovation & Skills

www.gov.uk/government/organisations/department-for-business-energy-and-industrial-strategy Opens in a new window
The department brings together responsibilities for business, industrial strategy, science, innovation, energy, and climate change

Business Link

www.gov.uk/browse/business Opens in a new window
On-line information for small business owners in England with guidance on key business issues such as finance, employment law, tax and sector regulation.

Business Support Wales

business.wales.gov.uk Opens in a new window
Business Support Wales is a free, impartial information service created for businesses in Wales.

Health and Safety Executive

www.hse.gov.uk Opens in a new window
The Health and Safety Executive is responsible for health and safety regulation in Great Britain, ensuring that risks to people's health and safety in the workplace are properly controlled.

HM Revenue and Customs

www.hmrc.gov.uk Opens in a new window
HM Revenue and Customs was formed on the 18 April 2005, following the merger of the Inland Revenue and HM Customs and Excise Departments. It is responsible for ensuring that correct tax is paid at the right time. For queries regarding VAT there is a national helpline number 0845 010 9000.

Information Commissioner's Office

www.ico.org.uk Opens in a new window
All public and private organisations are legally obliged to protect any personal information they hold. Public authorities are also obliged to provide public access to official information. The ICO helps people to understand these obligations and keep the public updated as and when they change.

Invest Northern Ireland

www.investni.com Opens in a new window
Invest Northern Ireland is Northern Ireland's main economic development organisation and can offer advice to businesses in Northern Ireland.

Public Contracts Scotland [Social Community Care Supplies and Services]

www.publiccontractsscotland.gov.uk/search/search_category.aspx?CatID=320000 Opens in a new window
Portal run by Scottish Government to give free access to contracting opportunities in Scotland. It gives details of contracts with Scottish Local authorities, including care at home and Housing Support services.

Scottish Enterprise

www.scottish-enterprise.com Opens in a new window
Scottish Enterprise is Scotland's main economic development agency, funded by the Scottish Executive. It offers advice on starting up and running a business in Scotland.


Care advice and practice (including regulation)

Age UK

www.ageuk.org.uk Opens in a new window
Largest UK-wide charity working with and for older people. Runs a helpline to contact on issues relating to care on 0800 00 9966 and provides many helpful publications and factsheets.

Care and Social Services Inspectorate Wales

www.cssiw.org.uk Opens in a new window
The Commission responsible for regulation and inspection of social care providers in Wales based on legislation and minimum standards.

Care Directions

www.caredirections.co.uk Opens in a new window
Online internet guide to the rights and care of older people, and the care options available.

Care Quality Commission

www.cqc.org.uk Opens in a new window
The Commission responsible for regulation and inspection of social care providers in England based on legislation and minimum standards.

Carers Direct

www.nhs.uk/CarersDirect Opens in a new window
A national website and helpline for those caring for family and friends, which contains advice and information on carer’s rights, entitlements, support and access to education and training.

Carers UK

www.carersuk.org/Home Opens in a new window
Carers UK is a national organisation campaigning to highlight the true value of carers' contribution to society and ensure carers get the practical, financial and emotional support they need.

Elderly Accommodation Counsel

www.eac.org.uk Opens in a new window
A charity which helps older people make decisions about where to live and the care they need. This internet link goes directly to their care information site and they also have a sister site which provides advice on housing options www.housingcare.org

First Stop Advice

www.firststopcareadvice.org.uk Opens in a new window
First Stop Advice is the comprehensive one stop advisory service for older people, their families and carers covering housing, care, money and rights. One call to the advice line 0800 377 70 70 or one visit to www.firststopcareadvice.org.uk brings together the skills of four organisations working in partnership for the benefit of older people - Help the Aged, Elderly Accommodation Counsel, Counsel and Care and NHFA Care Advice.

Independent Age

www.independentage.org Opens in a new window
A national charity providing advice and support to older people and their families. We offer regular phone calls and visits to older people, as well as free, impartial information and advice on the issues that matter: care and support, money and benefits, health and mobility.

National Centre for Independent Living

www.ncil.org Opens in a new window
A national charity which is run by disabled people, for disabled people, in order to promote independent living. NCIL can advise on independent living funds and direct payments.

Social Care Institute for Excellence (SCIE)

www.scie.org.uk Opens in a new window
SCIE's aim is to develop and promote knowledge about good practice in social care. Using knowledge gathered from diverse sources and a broad range of people and organisations, SCIE develops resources which are available without charge, supporting those working in social care and empowering service users.

The Care Provider Allaince

www.careproviders.org.uk Opens in a new window
The CPA brings together all the representative bodies for independent adult social care providers in the UK.

The National Careline

www.thenationalcareline.org Opens in a new window
The National Careline is a not for profit company offering a free information service about care and support for older people, their carers and their families.

The Princess Royal Trust for Carers

www.carers.org Opens in a new window
The Princess Royal Trust for Carers offers information, advice and support to the quarter of a million unpaid informal carers, including 13,000 young carers below the age of eighteen.

The Regulation and Quality Improvement Authority (RQIA)

www.rqia.org.uk Opens in a new window
The RQIA regulates (registers and inspects) a wide range of health and social care services in Northern Ireland. The regulation of services is based on the new minimum care standards.

The Scottish Commission for the Regulation of Care (Care Inspectorate)

www.careinspectorate.com Opens in a new window
The Commission responsible for regulation and inspection of social care in Scotland based on legislation and care standards.

Funding long-term care at MoneyMadeClear

www.moneymadeclear.org.uk/products/long_term_care/long-term_care.html Opens in a new window
Independent advice from the Consumer Financial Education Body


Disability Issues

Alzheimer's Society

www.alzheimers.org.uk Opens in a new window
A care and research charity for people with dementia, their families and carers. The Society has over 250 branches and support groups in England, Wales and Northern Ireland. It provides helplines, runs care services, funds medical and scientific research and gives financial help to families in need.A care and research charity for people with dementia, their families and carers. The Society has over 250 branches and support groups in England, Wales and Northern Ireland. It provides helplines, runs care services, funds medical and scientific research and gives financial help to families in need.

Arthritis Care

www.arthritiscare.org.uk Opens in a new window
Arthritis Care exists to support people with arthritis. It is the UK's largest organisation working with and for all people who have arthritis. It is also a user-led organisation which means people with arthritis are at the heart of its work.

British Heart Foundation

www.bhf.org.uk Opens in a new window
The aim of the British Heart Foundation is to play a leading role in the fight against disease of the heart and circulatory system. It plays a major role in funding heart research, education and providing advice to people affected by heart disease.

Cystic Fybrosis Trust

www.cftrust.org.uk Opens in a new window
As well as research into the causes of Cystic Fybrosis, the Trust helps those affected by the disease to seek advice and care.

Directgov - Public Services all in one place

www.gov.uk/browse/disabilities Opens in a new window
Information on this site on all aspects of public service support for disability, from finance, to travel and rights and obligations. The site also has a search facility for contact details and website of local council contacts across the UK:

Disabled Living Foundation

www.dlf.org.uk Opens in a new window
The Disabled Living Foundation (DLF) is a national charity that provides free, impartial advice about all types of products for older and disabled people, their carers and families. The DLF can assist in finding equipment solutions that enable people to stay active and independent.

Huntington's Disease Association

www.hda.org.uk Opens in a new window
The HDA is a UK registered charity which supports people affected by Huntington's disease (HD). It also provides information and advice to families, friends and health care professionals whose task it is to support Huntington's disease families.

Marie Curie Cancer Care

www.mariecurie.org.uk Opens in a new window
Established in 1948 - the same year as the NHS - Marie Curie Cancer Care is now one of the UK's largest charities. Employing more than 2,700 nurses, doctors and other healthcare professionals, it provides care to around 25,000 people with cancer every year, along with support for their families.

Mencap

www.mencap.org.uk Opens in a new window
Mencap is the UK's leading learning disability charity working with people with a learning disability and their families and carers.

Mind

www.mind.org.uk Opens in a new window
Mind is a leading mental health charity in England and Wales, campaigning to improve life for everyone with experience of mental distress and providing mental health information by phone, email and letter.

Multiple Sclerosis Society

www.mssociety.org.uk Opens in a new window
The MS Society is a charity dedicated to helping people affected by MS. Across the UK information and support is available to anyone affected by MS from a network of over 350 local branches.

Parkinson's Disease Society

www.parkinsons.org.uk Opens in a new window
The Parkinson's Disease Society is the leading charity dedicated to supporting all people with Parkinson's, their families, friends and carers.

RADAR (Royal Association for Disabilities and Rehabilitation)

www.radar.org.uk Opens in a new window
RADAR is a national network of disability organisations and disabled people. It represents members by fast-tracking opinions and concerns to policy-makers and legislators in Westminster and Whitehall, and launching campaigns to promote equality for all disabled people.

Rethink (formerly the National Schizophrenia Fellowship)

www.rethink.org Opens in a new window
Working together to help people suffering with severe mental illness to recover a better quality of life. It is the largest national voluntary sector provider of mental health services with over 350 services and more than 130 support groups.

Royal National Institute for the Blind

www.rnib.org.uk Opens in a new window
The UK's leading charity offering information, support and advice to over two million people with sight problems. RNIB helps anyone with a sight problem, such as braille and talking books, but also with imaginative and practical solutions to everyday challenges.

Royal National Institute for the Deaf

www.rnid.org.uk Opens in a new window
RNID is the largest charity working for the UK's 9 million deaf and hard of hearing people. RNID campaigns, lobbies and raises awareness of hearing loss, and provides services and social and medical research.

Scope

www.scope.org.uk Opens in a new window
Scope is the disability organisation in England and Wales whose focus is people with cerebral palsy. The aim of SCOPE is to help disabled achieve equality and it provides helplines, factsheets and other sources of information.

Spinal Injuries Association

www.spinal.co.uk Opens in a new window
SIA is the national organisation of spinal cord injured people. It represents interests regardless of how the impairment occurred, whether or not it has resulted in full or partial paralysis. It also supports all those who are affected by spinal cord injury, including the family and friends of the disabled person.

Terrence Higgins Trust

www.tht.org.uk Opens in a new window
The Terrence Higgins Trust helps anyone affected by HIV and offers a wide range of support services such as emotional support and information by phone, help with accessing HIV testing, advice about rights, treatment advice and contact with support groups.

The Dementia Services Development Centre (University of Stirling, Scotland)

dementia.stir.ac.uk Opens in a new window
Staffed by academics, health and social care professionals and researchers provide comprehensive dementia education and training, consultancy and research services. The Centre’s flagship Iris Murdoch Building is a model for dementia friendly design.

The Stroke Association

www.stroke.org.uk Opens in a new window
The Stroke Association is the only national charity solely concerned with combating stroke in people of all ages. It funds research into prevention, treatment and better methods of rehabilitation, and helps stroke patients and their families directly through its community services.

Which? Assistive technology for disability and dementia

www.which.co.uk Opens in a new window

Which

Which, the Consumers’ Association, has produced a free online guide on 'Assistive technology for disability and dementia' which describes assistive technology and telecare products which can help people live independently, including home security.

Which have also published an online guide to domiciliary care.


Disclosure, crime and protection from abuse

Action on Elder Abuse

www.elderabuse.org.uk Opens in a new window
Action on Elder Abuse (AEA) works to protect, and prevent the abuse of, vulnerable older adults. It is the only charity in the UK and in Ireland working exclusively on the issue and can provide information on the nature of elder abuse and indicate what action might be taken in response to abuse or to prevent it through its helplines.

Disclosure and Barring Service

www.homeoffice.gov.uk/agencies-public-bodies/dbs Opens in a new window
The Disclosure and Barring Service (DBS), provides wide access to criminal record information through its Disclosure Service. This will help organisations identify candidates who may be unsuitable for certain work, especially that involve children or vulnerable adults through its checking system. The DBS covers England and Wales and replaced the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).

Disclosure Scotland

www.disclosurescotland.co.uk Opens in a new window
Disclosure Scotland is a service designed to enhance public safety by providing organisations the details of criminal history information on individuals applying for posts. Disclosure Scotland issues certificates which give details of an individual's criminal convictions or state that they have none.

NACRO

www.nacro.org.uk Opens in a new window
NACRO is the crime reduction charity, finding practical solutions to reducing crime. It offers employers practical advice on the employment of ex-offenders and work with vulnerable adults.

Protection of Children and Vulnerable Adults Team (Northern Ireland)

www.nidirect.gov.uk/information-and-services/health-and-wellbeing/protecting-children-and-vulnerable-adults Opens in a new window
The Team keep a list of those individuals who have been deemed as unsuitable to work with vulnerable adults and children, to enable checks to be made for those being considered for work in social care.


Education and Training

BIS – Department for Business Innovation & Skills

www.gov.uk/government/organisations/department-for-business-energy-and-industrial-strategy Opens in a new window
The department brings together responsibilities for business, industrial strategy, science, innovation, energy, and climate change

Care Council for Wales

www.ccwales.org.uk Opens in a new window
The work of the Care Council in promoting high standards for social care workers will improve the safeguards for users of social care services.

Community Care Conferences

www.communitycare.co.uk/events-page Opens in a new window
Community Care regularly produces conferences throughout the year, covering key topics and current issues for the social care world.

Department for Children, Education, Lifelong Learning and Skills

wales.gov.uk/about/civilservice/structure/departments/educationandskills/?lang=en Opens in a new window
The Department for Children, Education, Lifelong Learning and Skills (DCELLS) is the government department in Wales which aims to improve children's services, education and training provision to secure better outcomes for learners, business, and employers.

Department for Education

www.gov.uk/government/organisations/department-for-education Opens in a new window
The Department for Education was formed on 12 May 2010 and is responsible for education and children's services.

Northern Ireland Social Care Council

www.niscc.info Opens in a new window
NISCC has been established to raise standards in the Northern Ireland social care workforce. There are around 30,000 social care workers and the NISCC can help advise on training of the workforce.

Scottish Social Services Council

www.sssc.uk.com Opens in a new window
The Scottish Social Services Council is responsible for promoting and developing education and training for the social services workforce in Scotland. It is also responsible for regulating and awarding professional social work qualifications.

Skills for Care (formerly TOPPS England)

www.skillsforcare.org.uk Opens in a new window
Working in consultation with carers, employers and service users, Skills for Care aims to modernise adult social care in England, by setting out the qualifications and standards for care work and contributing to training costs.

Skills Funding Agency

www.gov.uk/government/organisations/skills-funding-agency Opens in a new window
The LSC exists to make England better skilled and more competitive. It is responsible for planning and funding high-quality vocational education and training for everyone, with the goal of improving the skills of England's young people and adults.


Employment, Recruitment and Equal Opportunities

ACAS

www.acas.org.uk Opens in a new window
The publicly funded independent arbitration and conciliation service, helping ensure better employment relations. Has a free helpline to answer queries on employment practice and law.

Department of Health Social Care and Social Work Careers website

www.socialworkandcare.co.uk Opens in a new window
A new website which provides advice on where to find more information on careers in social care, job vacancies and how to get training and qualifications to assist in career development.

Equality Commission for Northern Ireland

www.equalityni.org Opens in a new window
The Equality Commission for Northern Ireland is an independent public body established under the Northern Ireland Act 1998. The Commission's general duties include working towards the elimination of discrimination in all forms.

Job Centre Plus

www.gov.uk/contact-jobcentre-plus Opens in a new window
Help and advice on job hunting, and site for employers to advertise their vacancies.

National Apprenticeship Service

www.apprenticeships.org.uk Opens in a new window
The National Apprenticeship Service helps employers attract apprentices and supports both employers and apprentices in all sectors.

Working in the UK (UK Border Agency)

www.gov.uk/government/organisations/uk-visas-and-immigration Opens in a new window
Home Office site which provides clear information about the various routes open to Foreign Nationals who want to come and work in the UK


Government in the UK, Legislation And Policy

Directgov

www.gov.uk Opens in a new window
GOV.UK - Public Services all in one place

Equality and Human Rights Commission

www.equalityhumanrights.com Opens in a new window
We have a statutory remit to promote and monitor human rights; and to protect, enforce and promote equality across the nine "protected" grounds - age, disability, gender, race, religion and belief, pregnancy and maternity, marriage and civil partnership, sexual orientation and gender reassignment.

Northern Ireland Office

www.nio.gov.uk Opens in a new window
Economic and social matters will be the responsibility of locally elected Northern Ireland ministers when power is devolved back to the Northern Ireland Executive and Assembly. The Government suspended the Assembly and Executive in October 2002 and since then, the Northern Ireland Office has assumed responsibility for these functions.

Office of Public Sector Information

www.opsi.gov.uk Opens in a new window
This new site provides the ability to download UK legislation from 1998-2006, including care legislation. OPSI provides a wide range of services to the public, information industry, government and the wider public sector relating to finding, using, sharing and trading information

The Scottish Government

www.scotland.gov.uk Opens in a new window
The Scottish Governmentt is responsible for most of the issues of day-to-day concern to the people of Scotland, including health, education, justice, rural affairs, and transport.

The Welsh Assembly Government

www.new.wales.gov.uk Opens in a new window
The Welsh Assembly Government is responsible for most of the issues of day-to-day concern to the people of Wales, including the economy, health, education, and local government.

UK Parliament

www.parliament.uk Opens in a new window
The UK Parliament site tracks the progress of legislation through both the House of Commons and House of Lords, enables live viewing of parliamentary speeches and debates and the daily record of activity in the Hansard.

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