United Kingdom Homecare Association
The professional association for homecare providers

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UKHCA Media Release

Renewed commitment to personalised care - 04/06/2014

Renewed commitments to personalise social care services have been made by UKHCA and a wide range of organisations, as the Think Local Act Personal partnership is re-launched today (4 June).

Since TLAP started in 2011, headed up by the Care Provider Alliance, ADASS and the National Co-Production Group, it has been the driving force in promoting personalised care, a concept that is now widely recognised and accepted as best practice in planning care for individuals who need support. TLAP’s Making it Real progress markers (“I” statements) have been extensively used for planning and monitoring the effectiveness of services.

UKHCA was delighted to join the TLAP partnership three years ago. Now 48 organisations play a part in supporting the move to personalisation. We have been heavily involved from the outset, with our Chief Executive Bridget Warr on the Programme Board and Policy Director Colin Angel an active member of TLAP’s Market Development Forum.

As TLAP celebrates a new impetus and renewed funding for a further year, UKHCA is pleased to commit to helping the partnership deliver its vision.

Bridget Warr said:

“It is vital that everyone works together through TLAP to achieve excellent care and support which promotes people’s well-being and gives them choice and control.

 “UKHCA has played an active part in TLAP from the start. We are fully committed to helping the partnership deliver its vision, through our extensive programme of information, training and campaigning for members - homecare providers who put personalisation into practice every day as they deliver care in people’s own homes.”


Notes for Editors

  1. Details of the Think Local Act Personal Partnership relaunch and accompanying documents:
  2. United Kingdom Homecare Association (UKHCA) is the professional association for more than 2,100 domiciliary care providers in Great Britain and Northern Ireland.
  3. UKHCA’s mission, as a member-led professional association, is to promote high quality, sustainable care services so that people can continue to live at home and in their local community.We do this by campaigning, and through leadership and support to social care providers.
  4. UKHCA has a vetting procedure for its members, all of whom agree to abide by the Association’s Code of Practice, which can be found at
  5. UKHCA represents 33% of independent and voluntary sector providers in the UK, and estimates that its member organisations employ over 119,000 homecare workers, who deliver over 2.79 million hours of care per week to around 166,000 service users, valued at £1.62 billion per annum.
  6. Homecare encompasses provision of personal care, to people in their own homes. For many, homecare is the alternative of choice for people who would otherwise need to move into residential accommodation.
  7. The majority of homecare is funded by the state (usually by local council social services departments, Clinical Commissioning Groups Trusts (CCGs) or Health and Social Care Trusts in Northern Ireland). However, homecare services are largely delivered by independent and voluntary sector providers working under contracts with the statutory sector.
  8. Regularly updated statistical information about homecare services in all four UK administrations is available from "An Overview of the UK Domiciliary Care Sector" at
  9. A high resolution royalty-free image of Bridget Warr, quoted in this release is available:
    Bridget Warr, Chief Executive:
  10. For further information please contact:

Colin Angel, Director of Policy and Campaigns
United Kingdom Homecare Association
Sutton Business Centre
Restmor Way

Telephone: 020 8661 8188
Mobile: 07920 788993

Registered in England, No. 3083104.

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