United Kingdom Homecare Association
The professional association for homecare providers

Translate site:
Page Font Size:
A  ->   A

UKHCA Media Release

Homecare providers hailed as ‘outstanding’ - 07/01/2015

Congratulations to Home Instead Senior Care (West Lancashire and Chorley), who are UKHCA members, and Domiciliary Care East Devon (Exeter). These two organisations are among the first three adult social care providers to be judged by the Care Quality Commission as ‘outstanding’ under the Commission’s new quality rating system.

UKHCA Chief Executive Bridget Warr said:

“We are delighted that homecare providers have been recognised for their excellence and pay tribute to the many good organisations out there who provide high quality homecare every day, supporting people to live independently at home.

UKHCA supported the return of quality ratings because they publicly acknowledge the quality of homecare available in England today. CQC’s ‘outstanding’ rating is extremely challenging, but we look forward to many more providers achieving this standard as quality ratings are rolled out.”


Notes for Editors

  1. United Kingdom Homecare Association (UKHCA) is the professional association for nearly 2,200 domiciliary care providers in Great Britain and Northern Ireland.
  2. UKHCA’s mission, as a member-led professional association, is to promote high quality, sustainable care services so that people can continue to live at home and in their local community. We do this by campaigning, and through leadership and support to social care providers.
  3. UKHCA has a vetting procedure for its members, all of whom agree to abide by the Association’s Code of Practice, which can be found at
  4. UKHCA represents 33% of independent and voluntary sector providers in the UK, and estimates that its member organisations employ over 119,000 homecare workers, who deliver over 2.79 million hours of care per week to around 166,000 service users, valued at £1.62 billion per annum.
  5. Homecare encompasses provision of personal care, to people in their own homes. For many, homecare is the alternative of choice for people who would otherwise need to move into residential accommodation.
  6. The majority of homecare is funded by the state (usually by local council social services departments, Clinical Commissioning Groups (CCGs), or Health and Social Care Trusts in Northern Ireland). However, homecare services are largely delivered by independent and voluntary sector providers working under contracts with the statutory sector.
  7. Regularly updated statistical information about homecare services in all four UK administrations is available from "An Overview of the UK Domiciliary Care Sector" at
  8. A high resolution royalty-free image of Bridget Warr, UKHCA Chief Executive, is available from::
  9. Interviewees from UKHCA for broadcast media are available on request.
  10. For further information please contact:

Colin Angel, Policy and Campaigns Director
United Kingdom Homecare Association Ltd
Sutton Business Centre, Restmor Way, Wallington, SM6 7AH

Telephone: 020 8661 8188
Mobile: 07920 788993

Registered in England, No. 3083104.

Return to press releases.