United Kingdom Homecare Association
The professional association for homecare providers

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UKHCA Media Release

UKHCA response to NICE homecare quality standard - 22/06/2016

UKHCA welcomes the new Quality Standard for Homecare for Older People issued by NICE today; 22 June (note 1). The Association is confident that homecare providers and front line care workers will find it helpful in their daily practices.

UKHCA's Policy Director, Colin Angel, said:

"We know how important it is to enable individuals to stay in their homes and maintain their independence. Local authorities, homecare providers and careworkers all have a role to play in facilitating this.

"The NICE Quality Standard focusses on meeting people's assessed care needs. Importantly, it addresses issues that must be put in place by both providers and commissioners of services.

"It is reassuring to know that the quality standard is an evidence based contribution to the well-being of people receiving care at home"(note 2).

The Quality Standard advises that everyone using homecare has a formal plan to meet their needs, that they receive a consistent team of workers and that homecare visits are not normally shorter than 30 minutes(note 3).


Notes for Editors

1. The homecare quality standard: 'Home care for older people' published by the National Institute for Health and Care Excellence (NICE) is available from:

2. The NICE Quality Standard presents six short statements intended to drive measurable improvements in the safety and effectiveness of services and improves people's experience.The statements are drawn from the NICE Guidance for Homecare published on 23 September 2015. The Committee which produced the NICE Guidance was chaired by UKHCA's Chief Executive, Bridget Warr CBE.

3. List of the statements in the Quality Standard

Statement 1. Older people using home care services have a home care plan that identifies how their personal priorities and outcomes will be met.

Statement 2. Older people using home care services have a home care plan that identifies how their home care provider will respond to missed or late visits.

Statement 3. Older people using home care services receive care from consistent team of home care workers who are familiar with their needs.

Statement 4. Older people using home care services have visits of at least 30 minutes except short visits for specific tasks or checks have been agreed as part of a wider package of support.

Statement 5. Older people using home care services have a review of the outcomes of their home care plan within 6 weeks of starting to use the service and then at least annually.

Statement 6. Home care providers have practice-based supervision discussions with home care workers at least every 3 months.

4. UKHCA's mission, as a member-led professional association, is to promote high quality, sustainable care services so that people can continue to live at home and in their local community.We do this by campaigning and through leadership and support to social care providers.

5. UKHCA has a vetting procedure for its members, all of whom agree to abide by the Association's Code of Practice, which can be found at

6. Homecare encompasses provision of personal care, to people in their own homes.For many, homecare is the alternative of choice for people who would otherwise need to move into residential accommodation.

7. The majority of homecare is funded by the state (usually by local council social services departments, Clinical Commissioning Groups (CCGs), or Health and Social Care Trusts in Northern Ireland). However, homecare services are largely delivered by independent and voluntary sector providers working under contracts with the statutory sector.

8. Regularly updated statistical information about homecare services in all four UK administrations is available from "An Overview of the UK Domiciliary Care Sector" at

9. A high resolution royalty-free image of Colin Angel, Policy Director is available for use.

10. For further information please contact:

Colin Angel, Policy and Campaigns Director
United Kingdom Homecare Association Ltd
Sutton Business Centre, Restmor Way, Wallington, SM6 7AH

Telephone: 020 8661 8188
Mobile: 07920 788993

Registered in England, No. 3083104.

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