United Kingdom Homecare Association
The professional association for homecare providers

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UKHCA Media Release

UNISON Scotland's care workers' survey - 18/08/2016

In reviewing the findings in Unison's Careworker Survey, UKHCA draws attention to the dramatic effect of 15 minute visits for older and disabled people at home which according to the careworkers surveyed, appear to be used far more often than local authorities disclosed in response to Freedom of Information requests (Note 2).

Many of the careworkers surveyed stated that they believed that a change in the political and financial climate in Scotland is playing a significant role, with more frail and older people (who previously would have moved into residential care) now being supported at home.This is good news for many people, but raises the important issue of ensuring that sufficient time is available to meet people's needs properly.

UKHCA's Policy Director, Colin Angel, said:

"Once again inappropriate use of short homecare visits has been put under the spotlight.

"UKHCA has consistently highlighted the impact 15 minute visits can have on people's activities, including eating, dressing and washing.

"As a professional association, we sincerely hope that this survey, along with efforts from other relevant parties operating in Scotland, will help address this worsening situation."


Notes for Editors

1. UKHCA's mission, as a member-led professional association, is to promote high quality, sustainable care services so that people can continue to live at home and in their local community.We do this by campaigning and through leadership and support to social care providers.

2. 'We care, do you?' was produced by UNISON Scotland and published in July 2016. Just over three quarters (81%) of the careworkers responding to Unison's Survey were employees of local councils.The remaining were NHS, community and voluntary sector employees.

3. The majority of homecare is funded by the state (usually by local council social services departments, or NHS Scotland.

4. Regularly updated statistical information about homecare services in all four UK administrations is available from "An Overview of the UK Domiciliary Care Sector" at

5. A high resolution royalty-free image of Colin Angel, Policy Director is available for use.

6. For further information please contact:

Colin Angel, Policy and Campaigns Director

United Kingdom Homecare Association Ltd

Sutton Business Centre, Restmor Way, Wallington, SM6 7AH

Telephone: 020 8661 8188

Mobile: 07920 788993



Registered in England, No. 3083104.

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