Care regulation started in Wales on 1 March 2004.
From that date, new domiciliary care agencies are prohibited from operating unless and until they are registered with the Care and Social Services Inspectorate Wales. This requirement applies to services providing personal care to people in their own homes in Wales.
Leaflets on registration are available from cssiw.org.uk.
Registration packs are available from CSSIW regional offices:
- National office - Merthyr Tydfil 0300 7900 126 (cssiw@wales.gsi.gov.uk)
- North Wales - Llandudno Junction 0300 7900 126 (cssiw.north@wales.gsi.gov.uk)
- South East Wales - Merthyr Tydfil 0300 7900 126 (cssiw.southeast@wales.gsi.gov.uk)
- South West Wales - Carmarthen 0300 7900 126 (cssiw.southwest@wales.gsi.gov.uk)
More information: cssiw.gov.wales/contactus