UKHCA

United Kingdom Homecare Association
The professional association for homecare providers

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New raising concerns in the workplace guidance for employers, social service workers and social work students publishedNew raising concerns in the workplace guidance for employers, social service workers and social work students published

The Scottish Social Services Council (SSSC) and the Care Inspectorate have launched new guidance to make sure social service workers, students and employers know how to raise a concern about the care, dignity and safety of people who use social services.

Raising Concern in the Workplace gives guidance to workers and students about how to raise a concern and why it's different from whistleblowing. It includes examples of the type of things they might need to raise a concern about, for example if they feel the service they work in is not maintaining the dignity of people who use services during personal care. It also includes a handy checklist and flowchart workers and students can follow to help them decide if they need to raise a concern.

For employers it explains their role in making sure staff feel they can speak openly about their concerns and be sure that what they say will be treated with sensitivity and in confidence. All concerns must be treated with equal importance however they are raised and employers must have appropriate policies and procedures in place to manage this.

You can read the guidance here:

https://www.sssc.uk.com/knowledgebase/article/KA-02659/en-us


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UKHCA News ID: 235118

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