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The professional association for homecare providers

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Government's guidance for the general publicGovernment's guidance for the general public

General guidance for the public

Listing of government guidance: Coronavirus (COVID-19) - What you need to do, updated daily.

For a list of legislation, and amending regulations, see:

Guidance, New National Restrictions from 5 Novemberupdated frequently.

Prime Minister’s speech Government press release, 31 October 2020.

App and test and trace

General information on testing

How NHS Test and Trace works

People of 16 and over are encouraged to download the NHS COVID-19 app, part of the NHS Test and Trace service in England and the NHS Wales Test, Trace, Protect programme. This identifies contacts of those who have tested positive for coronavirus. NHS COVID-19 app. Privacy information for the app is available here.

Some businesses are required by law to display the official QR code so people can check in.

Dealing with a possible COVID-19 infection

Guidance on getting a free coronavirus test

Guidance Claiming financial support under the Test and Trace Support Payment scheme, published 26 October.

Stay at home: guidance for households with possible or confirmed coronavirus (COVID-19) infection, updated 5 November 2020.

Guidance for contacts of people with confirmed coronavirus (COVID-19) infection who do not live with the person, updated 30 October 2020. Includes new legal requirements for self isolation.

NHS 111 Online - Get coronavirus (COVID-19) advicePeople who have a new continuous cough OR a high temperature (37.8 degrees Celsius or higher) OR a loss of, or change in, normal sense of taste or smell (anosmia), should get a test and stay at home until they get the result. Use this on-line tool from the NHS to find out what to do if you, or somebody else, may have symptoms of COVID-19.

NHS England has Health at home advice on how to access NHS services online.

Face coverings

Guidance, Face coverings: when to wear one and how to make your own, updated 4 November 2020.This includes exemption cards or badges people can carry with them.

Guidance, How to wear and make a cloth face covering, updated 15 July 2020.

Guidance, Coronavirus (COVID-19): safer travel guidance for passengers, updated 20 November 2020. Now includes information on the NHS app. Also includes mandatory rules on using face coverings on public transport.

NHS England, Visiting healthcare inpatient settings during the COVID-19 pandemic updated 4 November 2020.

Guidance on staying safe

Guidance - COVID-19: reducing transmission - what you can do to help, updated 14 October 2020.

Coronavirus (COVID-19): Meeting with others safely (social distancing) updated 14 November 2020.

Guidance, Making a support bubble with another household, updated 6 November 2020.

Guidance - Stay alert and safe: social distancing guidance for young people, updated 9 September 2020.

Guidance Staying safe outside your home, the principles you should follow to ensure that time spent outside your home is as safe as possible, updated 1 November 2020.

Coronavirus - Guidance on access to green spaces updated 4 November 2020.

Coronavirus (COVID-19): guidance on phased return of sport and recreation, updated 5 November 2020. There is separate guidance for personal trainers and elite athletes.

Local outbreaks and national restrictions

Winter Plan

Guidance - COVID-19 Winter Plan. The government's plan for managing COVID-19 through the end of 2020 and into the start of 2021, published 23 November 2020.

Tier posters: Medium, High and Very High

Prime Minister's statement on coronavirus (COVID-19), published 23 November 2020.

Overview guidance on the tiered lockdown system from 14 October available here updated 27 October. This will be superseded from 2 December 2020 by a revised tiered plan outlined in the Winter Plan above.

An overview of all local restrictions is available here. A list of alert level by region is available here. Postcode checker is here. Restriction levels change frequently.

The government is publishing guidance for areas affected by local outbreaks and details of local restrictions on GOV.UK. The local restrictions are replaced by national restrictions from 5 November to 2 December 2020:

Guidance, New National Restrictions from 5 Novemberupdated frequently.

Guidance - Containing and managing local coronavirus (COVID-19) outbreaks, updated 28 August 2020.

Policing the pandemic - Police guidance on how they should police the pandemic.

Shielding of those who are clinically extremely vulnerable

Guidance on shielding and protecting people who are clinically extremely vulnerable from Covid-19, updated 18 November 2020.

Guidance, COVID-19: letters to clinically extremely vulnerable people, published 13 November 2020. This includes letters to clinically extremely vulnerable children and young people. The letters are formal notification for employer that people cannot work outside their home until 2 December 2020.

Travel advice

Guidance, Coronavirus (COVID-19): travel corridors, updated frequently.

Guidance, Coronavirus (COVID-19): countries and territories exempt from advice against 'all but essential' international travel, updated frequently.

Coronavirus (COVID-19): jobs that qualify for travel exemptions, updated 21 November 2020.

Guidance, Coronavirus (COVID-19): how to self-isolate when you travel to the UK, updated 11 November 2020.

Coronavirus (COVID-19) essential international travel guidanceupdated 4 November 2020.

Guidance for British people travelling overseas during the coronavirus (COVID-19) pandemic updated 4 November 2020

Other guidance and advice

How to return to work safely if you cannot work from home This gives advice on whether to work from home, and safety issues if people return to work. England only.

Guidance: Closing certain businesses and venues in England, updated 5 November 2020, sets out restrictions on certain businesses, shops and venues.

Guidance: COVID-19: guidance for the safe use of places of worship during the pandemic, updated 6 November 2020.

Guidance: Coronavirus (COVID-19): guidance for people receiving direct payments, updated 18 November 2020. This includes guidance, Q & As, template contingency plan and template letter confirming the worker is a personal care assistant.

What to do when someone dies, step by step

Guidance: How to help safely, updated 4 November 2020, for friends, families and volunteers. The guidance also contains advice on staying safe for people receiving assistance.

Guidance: Coronavirus (COVID-19): Accessing food and essential supplies, updated 4 November 2020. How to get food and other essential supplies during the coronavirus pandemic, if you are having difficulty because you are vulnerable or self-isolating.

The Food Standards Agency has issued guidance for consumers on what they need to know about coronavirus and food, published 25 April 2020.


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