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The professional association for homecare providers

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Government's guidance for the general publicGovernment's guidance for the general public


General guidance for the public

Listing of government guidance: Coronavirus (COVID-19) - What you need to do, updated frequently.

For a list of legislation, and amending regulations, see:

Roadmap out of lockdown - February 2021

Following an announcement by the Prime Minister, the Government has published a roadmap out of lockdown for Spring 2021 in England. Press release.

The roadmap is available here: COVID-19 Response - Spring 2021

National lockdown in England - January 2021

National lockdown: Stay at Home guidance, updated frequently.

Police guidance on enforcing the lockdown

Prime Minister's address to the nation: 4 January 2021 speech.

Prime Minister announces national lockdown press release.

COVID-19 alert level: update from the UK Chief Medical Officers

Prime Minister's statement on coronavirus (COVID-19): 5 January 2021

Local outbreaks and national restrictions:

Guidance - COVID-19 Winter Plan. The government's plan for managing COVID-19 through the end of 2020 and into the start of 2021, updated 2 December 2020.

The tiered system referred to in the Winter Plan has been replaced by a national lockdown in England from 5 January 2021, but may return once the national lockdown is over.

Guidance - Containing and managing local coronavirus (COVID-19) outbreaks, updated 11 February 2021.

COVID-19 restrictions Police guidance on how they should police the pandemic.

Surge testing for new coronavirus (COVID-19) variants, updated frequently to include new postcode areas. Lists locations using surge testing to test for new variants. 

 App and test and trace

General information on testing

How NHS Test and Trace works

People of 16 and over are encouraged to download the NHS COVID-19 app, part of the NHS Test and Trace service in England and the NHS Wales Test, Trace, Protect programme. This identifies contacts of those who have tested positive for coronavirus. NHS COVID-19 app. Privacy information for the app is available here.

Some businesses are required by law to display the official QR code so people can check in.

Asymptomatic testing

Guidance, Get a test for coronavirus if you do not have symptomsupdated 11 February 2021.

Dealing with a possible COVID-19 infection

Guidance on getting a free NHS coronavirus test

Guidance Claiming financial support under the Test and Trace Support Payment scheme, updated 25 January 2021.

Stay at home: guidance for households with possible or confirmed coronavirus (COVID-19) infection, updated 15 February 2021.

Guidance for contacts of people with confirmed coronavirus (COVID-19) infection who do not live with the person, updated 12 February 2021. Includes legal requirements for self isolation.

NHS 111 Online - Get coronavirus (COVID-19) advicePeople who have a new continuous cough OR a high temperature (37.8 degrees Celsius or higher) OR a loss of, or change in, normal sense of taste or smell (anosmia), should get a test and stay at home until they get the result. Use this on-line tool from the NHS to find out what to do if you, or somebody else, may have symptoms of COVID-19.

NHS England has Health at home advice on how to access NHS services online.

Face coverings

Guidance, Face coverings: when to wear one and how to make your own, updated 4 December 2020.This includes exemption cards or badges people can carry with them.

Guidance, How to wear and make a cloth face covering, updated 15 July 2020.

Guidance, Coronavirus (COVID-19): safer travel guidance for passengers, updated 11 February 2021.

NHS England, Visiting healthcare inpatient settings during the COVID-19 pandemic updated 23 December 2020.

Guidance on staying safe

Guidance - COVID-19: reducing transmission - what you can do to help, updated 14 October 2020.

Coronavirus (COVID-19): Meeting with others safely (social distancing) updated 7 January 2021.

Guidance, Making a support bubble with another household, updated 15 January 2021.

Coronavirus - Guidance on access to green spaces updated 13 January 2021.

Coronavirus (COVID-19): guidance on phased return of sport and recreation, updated 15 February 2021. There is separate guidance for personal trainers and elite athletes.

Shielding of those who are clinically extremely vulnerable

New technology to help identify those at high risk from COVID-19 - GOV.UK ( Shielding list expanded to include those identified as high risk.

Guidance on shielding and protecting people defined on medical grounds as extremely vulnerable from COVID-19 - collection including translations.

Guidance for at-risk groups offered free vitamin D supplements by the government this winter, updated 12 January 2021.

Guidance on shielding and protecting people who are clinically extremely vulnerable from Covid-19, updated 16 February 2020.

Guidance, COVID-19: letter to clinically extremely vulnerable people, updated 19 February 2021.

Travel advice

Booking and staying in a quarantine hotel when you arrive in England

Managed quarantine: what to expect

Mandatory COVID-19 testing introduced to bolster border measures, press release 16 January 2020.

Coronavirus (COVID-19): Jobs with testing travel exemptions - GOV.UK (

Coronavirus (COVID-19): Test to Release for international travel, updated 11 February 2021. 

Guidance, Coronavirus (COVID-19): travel corridors, updated frequently. All travel corridors have been suspended from 4.00am on 18 January 2021.

Foreign travel advice, updated frequently. Includes option to sign up for country updates.

Coronavirus (COVID-19): jobs that qualify for travel exemptions, updated frequently. The list of categories of jobs that qualify for travel exemptions has been reduced.

Guidance, Coronavirus (COVID-19): how to self-isolate when you travel to the UK, updated 9 February 2021.

Coronavirus (COVID-19): how to self-isolate when you travel to England, updated 9 February 2021.

Travel advice - Coronavirus (COVID-19)updated frequently.

Vaccination advice - COVID-19

National booking service open for those aged 65 and over, clinically extremely vulnerable people, and frontline health or social care workers: Coronavirus (COVID-19) vaccine - NHS (

Priority groups for COVID-19 vaccination - JCVI advice, updated 6 January 2021.

Prioritising the first COVID-19 vaccine dose: JCVI statement, published 26 January 2021. 

COVID-19: the green book, chapter 14a information on COVID-19 vaccination. Updated frequently.

A suite of leaflets has been issued by Public Health England about COVID-19 vaccination, including for the public in England:

COVID-19 vaccination: guide for older adults

COVID-19 vaccination: women of childbearing age, currently pregnant, planning a pregnancy or breastfeeding

COVID-19 vaccination: what to expect after vaccination

COVID-19 vaccination: why you are being asked to wait

COVID-19 vaccination: easy-read resources

Other guidance and advice

Working during coronavirus if you cannot work from home This guidance covers England only.

Guidance: Closing certain businesses and venues in England, updated 14 January 2021, sets out restrictions on certain businesses, shops and venues.

Guidance: COVID-19: guidance for the safe use of places of worship during the pandemic, updated 19 January 2021.

Guidance: Coronavirus (COVID-19): guidance for people receiving direct payments, updated 18 November 2020. This includes guidance, Q & As, template contingency plan and template letter confirming the worker is a personal care assistant.

What to do when someone dies, step by step

Guidance: How to help safely, updated 18 February 2021, for friends, families and volunteers. The guidance also contains advice on staying safe for people receiving assistance.

Guidance: Coronavirus (COVID-19): Accessing food and essential supplies, updated 18 January 2021. How to get food and other essential supplies during the coronavirus pandemic, if you are having difficulty because you are vulnerable or self-isolating.

The Food Standards Agency has issued guidance for consumers on what they need to know about coronavirus and food, published 25 April 2020.


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