UKHCA

United Kingdom Homecare Association
The professional association for homecare providers

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14. RAR - Regulation 17: Good governance

These are the resources you may find useful when looking for information relating to this specific outcome as described in the Guidance about compliance, Essential standards of quality and safety (England).

 

    Guide to TUPE - UKHCA factsheet now available to members

    Available to UKHCA members only. Information on how to join UKHCA.

    TUPE is one of the most complicated areas of employment law that affects homecare providers. It can apply in many different types of situations and continues to evolve, as businesses change hands, service providers change, and councils outsource their homecare services. Assessing the effect of TUPE on a transfer is a key aspect of gauging the viability of a contract, both for the transferring and the transferee employer. This guide by Anthony Collins Solicitors LLP is intended to be a simple introduction to help UKHCA members understand TUPE and how it can affect their businesses. 

    Go to: Guide to TUPE - UKHCA factsheet now available to members

     

    UKHCA Factsheet: Credit references, late payment and factoring

    First page of document

    Available to UKHCA members only. Information on how to join UKHCA.

    The difficult financial climate means homecare providers need to ensure they receive payment for their services promptly to maintain cash flow and the financial health of their business. Our revised factsheet explores some of the tougher issues for homecare providers, namely credit references, late payment of debts and debt factoring. Originally published in 2009 and updated in August 2016.

    Go to: UKHCA Factsheet: Credit references, late payment and factoring

     

    UKHCA Factsheet: Employment status of careworkers

    Cover of Employment status factsheet

    Available to UKHCA members only. Information on how to join UKHCA.

    The homecare sector uses a variety of patterns of employment for staff who care for people in their own home. Some careworkers are employed by the homecare provider or agency, and some are supplied as agency workers for employment by the service user. In other cases workers are self-employed. It is vital to know the employment correct status of the worker, for the reasons explained by Anthony Collins Solicitors LLP in this factsheet.

    Go to: UKHCA Factsheet: Employment status of careworkers

     

    UKHCA Guidance on UK competition law issues

    Competition Guidance July 2014

    The functions of the Office of Fair Trading and the Competition Commission have now been taken over by a new Competition and Markets Authority. In the light of these changes, UKHCA preferred solicitors Anthony Collins Solicitors LLP have revised their note for members on key areas of UK competition law. The note draws on recent authoritative guidance, and includes examples of how and when competition law can apply to members, what key risks members should be aware of, and considers cartels and the stricter penalties that can be invoked if competition law is breached. The guidance is only available to UKHCA members and can be downloaded from: www.ukhca.co.uk/downloads.aspx?ID=436

    Go to: UKHCA Guidance on UK competition law issues

     

    A Training Guide for Domiciliary Care Workers Caring for People with Dementia - Out of Stock

    More information on A Training Guide for Domiciliary Care Workers Caring for People with Dementia - Out of Stock

    This pack enables managers and trainers to help careworkers car for persons with dementia. - Currently out of stock

    Purchase: A Training Guide for Domiciliary Care Workers Caring for People with Dementia - Out of Stock

     

    Access to funding for training

    View: Access to funding for training

     

    Building a successful team resource guide - Out of Stock

    More information on Building a successful team resource guide - Out of Stock

    UKHCA has produced an easy to use resource guide and training programme on team building to help member organisations to develop their own successful teams.

    Purchase: Building a successful team resource guide - Out of Stock

     

    Domiciliary Care In-House Trainer's Resource guide

    More information on Domiciliary Care In-House Trainer

    This guide has been developed as a training resource guide to help with induction and take the in-house trainer through each step of the training process, from planning to delivery.

    Purchase: Domiciliary Care In-House Trainer's Resource guide

     

    Food Hygiene Train the Trainer Programme - Out of Stock

    More information on Food Hygiene Train the Trainer Programme - Out of Stock

    This pack has been specifically developed for the domiciliary care sector.

    Purchase: Food Hygiene Train the Trainer Programme - Out of Stock

     

    Handing back business

    Available to UKHCA members only. Information on how to join UKHCA.

    Emma Young of Anthony Collins Solicitors LLP considers the issues which arise when a provider wants to hand back business, in an article which appeared in January 2015 Homecarer.

    Go to: Handing back business

     

    Infection Control 'Train the Trainer' Programme

    More information on Infection Control

    This pack is designed to help you raise awareness of the causes of infection, how it spreads and what can be done to prevent or reduce infection.

    Purchase: Infection Control 'Train the Trainer' Programme

     

    Medication 'Train the Trainer' Programme (New 4th Edition)

    More information on Medication

    The complete set of course materials from our Medication 'Train the Trainer' workshop, now updated to the 4th edition.

    Purchase: Medication 'Train the Trainer' Programme (New 4th Edition)

     

    National Minimum Wage Toolkit (Revised February 2020)

    Cover

    To help homecare providers to ensure they are meeting the National Minimum Wage requirements within their workforce, UKHCA's recommended solicitors Anthony Collins Solicitors LLP have prepared a National Minimum Wage Toolkit.

    The toolkit sets out the current law with practical examples, and gives providers a step-by-step compliance assessment tool. It also contains a practical section for homecare providers written by UKHCA Policy Director Colin Angel on possible actions to achieve compliance with the National Minimum Wage.

    The Toolkit is frequently updated to reflect changes in legislation and NMW rates. The latest update was in February 2020 by UKHCA to include NMW rates from April 2020.

    Go to: National Minimum Wage Toolkit (Revised February 2020)

     

    Nutrition Guide and 'Train the Trainer' Programme - Out of Stock

    More information on Nutrition Guide and

    This pack has been specifically developed for the domiciliary care sector.

    Purchase: Nutrition Guide and 'Train the Trainer' Programme - Out of Stock

     

    Publications Catalogue and Order Form

    Front page of document

    Our updated Publications Catalogue and Order Form include details of our main publications, including our "Train the Trainer" resources. UKHCA members receive substantial discounts on our publications. The products in this publication can also be purchased online but, if you prefer, please download the PDF (link below), save it to your PC, edit it on your PC and then save and email it back to us.

    Go to: Publications Catalogue and Order Form

     

    Stress Management Resource Guide and Training Programme - Out of Stock

    More information on Stress Management Resource Guide and Training Programme - Out of Stock

    This resource guide and in-house training programme has been developed to help organisations manage stress in the workplace.

    Purchase: Stress Management Resource Guide and Training Programme - Out of Stock

     

    The UKHCA Code of Practice (1st February 2016)

    Front cover of the UKHCA Code of Practice

    As a member-led professional association, our mission is to promote high quality, sustainable care services so that people can continue to live at home and in their local community.

    The Code of Practice reflects UKHCA member organisations’ commitment to this Mission.

    This Code of Practice applies to all UKHCA members providing homecare services to people of all ages and in all situations. Where UKHCA members are acting as an employment agency (solely providing introductory services) they will abide by the Code of Practice, to the extent that the Code applies to the services they offer. All UKHCA members will sign their agreement to abide by the Code of Practice on first becoming members and re-affirm this annually at renewal.

    You can read the contents of the Code of Practice online or download a copy using the below links.

    Go to: The UKHCA Code of Practice (1st February 2016)

     

    Time Management Resource Guide and Training Programme - Out of Stock

    More information on Time Management Resource Guide and Training Programme - Out of Stock

    This resource guide and in-house training programme has been developed to assist organisations develop their staff's time management techniques.

    Purchase: Time Management Resource Guide and Training Programme - Out of Stock

     

    External Links

    Below are external links to organisations that have already produced useful information relating to this regulatory topic.

     

    ACAS

    The publicly funded independent arbitration and conciliation service, helping ensure better employment relations. Has a free helpline to answer queries on employment practice and law.

    Visit: ACAS [Link opens in a new window] Link opens in new window

     

    Business Link

    The Department for Business Innovation and Skills aims to create the conditions for business success by promoting innovation, enterprise and science; and giving everyone the skills and opportunities to succeed.

    Visit: Business Link [Link opens in a new window] Link opens in new window

     

    Skills for Care

    Working in consultation with carers, employers and service users, Skills for Care aims to modernise adult social care in England, by setting out the qualifications and standards for care work and contributing to training costs.

    Visit: Skills for Care [Link opens in a new window] Link opens in new window

     

    Social Care Institute for Excellence (SCIE)

    SCIE is an independent charity, funded by the Department of Health and the devolved administrations in Wales and Northern Ireland. SCIE identifies and disseminates the knowledge base for good practice in all aspects of social care throughout the United Kingdom.

    Visit: Social Care Institute for Excellence (SCIE) [Link opens in a new window] Link opens in new window