UKHCA

United Kingdom Homecare Association
The professional association for homecare providers

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26. RER - Regulation 19: Fees

These are the resources you may find useful when looking for information relating to this specific outcome as described in the Guidance about compliance, Essential standards of quality and safety (England).

 

    UKHCA Factsheet: Credit references, late payment and factoring

    First page of document

    Available to UKHCA members only. Information on how to join UKHCA.

    The difficult financial climate means homecare providers need to ensure they receive payment for their services promptly to maintain cash flow and the financial health of their business. Our revised factsheet explores some of the tougher issues for homecare providers, namely credit references, late payment of debts and debt factoring. Originally published in 2009 and updated in August 2016.

    Go to: UKHCA Factsheet: Credit references, late payment and factoring

     

    New rules on right to cancel in consumer's home from 13 June 2014

    First Page of Document

    Available to UKHCA members only. Information on how to join UKHCA.

    Contracts made in a consumer’s home or place of work are subject to a right to cancel. A new set of regulations, coming into force on 13 June 2014, will (amongst other things) extend this right. David Taylor of Anthony Collins Solicitors explains the key changes and implications of the regulations from the point-of-view of homecare providers in our updated guidance for UKHCA members. Members will need to review their standard contracts with service users, to ensure they are correct from 13 June 2014 or risk the contract being held to be void, and possibly a fine. 

    Go to: New rules on right to cancel in consumer's home from 13 June 2014

     

    Specimen Terms and Conditions Relating to Careworker Recruitment Services

    Front page of specimen terms for employment agencies

    Available to UKHCA members only. Information on how to join UKHCA.

    UKHCAs Specimen Terms and Conditions for careworker recruitment services have been designed as a free service to UKHCA member organisations who operate as an employment or introduction agency. Once edited and individualised for members businesses they can be used to promote a fair and mutually beneficial relationship with service users who wish to use an agency to help them recruit a care worker to employ. Drafted by Anthony Collins Solicitors LLP, this version complements UKHCAs managed service contract, and comes with guidance explaining how members can tailor the document to suit the needs of their own organisation. This version has been updated (September 2014) to reflect the 14 day cancellation period described in http://www.ukhca.co.uk/downloads.aspx?ID=251 and various other changes. See the guidance for a full description of the changes, and what to do if you are using the older version.

    Go to: Specimen Terms and Conditions Relating to Careworker Recruitment Services

     

    Specimen Terms and Conditions Relating to the Supply of Care Services

    First page of guidance document

    Available to UKHCA members only. Information on how to join UKHCA.

    UKCHAs Specimen Terms and Conditions have been designed as a free service to UKHCA member organisations. Once edited and individualised for your business they can be used to promote a fair and mutually beneficial relationship with service users funding their own care, or using a direct payment or personal budget.

    This version of the Specimen Terms and Conditions are for use by providers supplying a managed care service, where the provider instructs their careworkers what to do and how they should do it (for example by giving them policies and procedures to follow). This version will be used by most homecare agencies, except those acting as an employment agency, providing an “introduction-only” service. You should download both of the following documents. This version has been updated (September 2014) to reflect the 14 day cancellation period described in http://www.ukhca.co.uk/downloads.aspx?ID=251 and various other changes. See the guidance for a full description of the changes, and what to do if you are using the older version.

    Go to: Specimen Terms and Conditions Relating to the Supply of Care Services