United Kingdom Homecare Association
The professional association for homecare providers

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1. Information

These are the resources you may find useful when looking for information relating to this specific standard as described in the National Minimum Standards for Domiciliary Care Agencies Wales.


    Choosing Care at Home

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    Choosing Care at Home is UKHCA’s leaflet for service users considering purchasing homecare services. We send a copy of this to everyone who calls UKHCA looking for a suitable care provider and UKHCA members can also send this leaflet to prospective service users. The leaflet is presented in an accessible format to help people who may have some degree of visual impairment. Now featuring the Carers UK logo as a symbol of our commitment to work together, the leaflet can be downloaded without charge and is also available professionally printed in full colour using a UKHCA order form.

    Go to: Choosing Care at Home


    New rules on right to cancel in consumer's home from 13 June 2014

    First Page of Document

    Available to UKHCA members only. Information on how to join UKHCA.

    Contracts made in a consumer’s home or place of work are subject to a right to cancel. A new set of regulations, coming into force on 13 June 2014, will (amongst other things) extend this right. David Taylor of Anthony Collins Solicitors explains the key changes and implications of the regulations from the point-of-view of homecare providers in our updated guidance for UKHCA members. Members will need to review their standard contracts with service users, to ensure they are correct from 13 June 2014 or risk the contract being held to be void, and possibly a fine. 

    Go to: New rules on right to cancel in consumer's home from 13 June 2014